Travel Agency Terms & Conditions

Travel Agency Terms & Conditions (Independent Contractor)

Effective Date: March 24, 2026

By booking travel services through New Horizon Travel, you agree to the following terms:

New Horizon Travel operates as an independent contractor affiliated with Cornerstone Collective. I am not an employee, agent, or representative of any airline, cruise line, hotel, tour operator, or travel supplier. All travel services are arranged through third-party providers.

All bookings require a deposit to confirm your reservation. Pricing and availability are subject to change and are not guaranteed until the deposit is received.
Final payment due dates will be communicated at the time of booking. Per supplier policies, reservations not paid in full by the final payment date may be cancelled, and cancellation fees may apply.
Payments may be non-refundable, depending on the policies of the travel supplier (such as airlines, cruise lines, or tour operators).

Cancellation policies are determined by the individual travel providers (such as cruise lines, airlines, hotels, or tour operators).
Change and cancellation fees may apply, depending on the supplier’s terms.
It is the client’s responsibility to review and understand all applicable cancellation policies before booking.

New Horizon Travel is not liable for any failure or delay in performance of services due to events beyond our control, including but not limited to, natural disasters, severe weather, strikes, civil unrest, war, government regulations, pandemics, or any other cause beyond our reasonable control. This includes changes made by third-party travel providers, such as airlines, cruise lines, and tour operators, that may alter schedules, pricing, or services. In such cases, We will make reasonable efforts to notify clients of any impact on their travel plans, but we’re not responsible for any resulting delays, cancellations, or changes.

Travel insurance is offered through the individual suppliers at time of booking, coverage, terms and cost may vary.
Suppliers typically offer travel insurance at an extra fee, it is New Horizon Travel’s strong recommendation to clients to purchase said coverage to protect them against unexpected events such as illness, trip delays, or lost baggage.
If you decide to decline travel insurance, you assume all associated risks and understand that no claims will be made against New Horizon Travel.
If you choose to decline travel insurance coverage, you will be required to sign a waiver acknowledging this decision.

Clients are responsible for ensuring they have valid passports, visas, and any other required travel documents for their trip. Entry requirements vary by country, and the traveler must check and comply with all applicable regulations. New Horizon Travel will assist in understanding, acquiring, and organizing the necessary documents for travel, but retain no personal obligation for client negligence.
Confirming visa requirements well in advance is especially important, as some countries require travelers to apply and be approved before arrival. This is the client’s responsibility.
Passports must be valid for at least six (6) months beyond the return date of your trip. However, the client is responsible for checking and complying with the specific passport validity and entry requirements of each country you plan to visit.

Clients must comply with any health requirements or regulations imposed by the destination country or airlines.

New Horizon Travel acts only as a booking agent.
I am not responsible for acts, errors, or omissions of third-party suppliers, nor for any loss, injury, delay, or damage during travel.

You agree to provide accurate and complete information for bookings.
I am not responsible for issues caused by incorrect information (e.g., names, dates).

By confirming a booking with New Horizon Travel, you agree to these terms and conditions.

Adventure Awaits